OFFTHEFIELD Privacy Policy

Effective Date: July 7, 2026

At OFFTHEFIELD ("OTF," "we," "our," or "us"), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and, when requested, delete your personal information when you use our website, mobile application, and training services.

Information We Collect

Depending on how you interact with OFFTHEFIELD, we may collect:

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Emergency contact information
  • Payment and billing information
  • Workout and training history
  • Health or fitness information that you voluntarily provide
  • Device information and app usage data
  • Communications with our coaching and support team

How We Use Your Information

We use your information to:

  • Provide coaching, training, and fitness services
  • Manage your account and memberships
  • Process payments
  • Schedule appointments and classes
  • Communicate important account information
  • Send workout reminders and service-related notifications
  • Improve our products, services, and customer experience
  • Comply with legal obligations

SMS Communications

If you choose to receive text messages from OFFTHEFIELD, we may send appointment reminders, account notifications, training updates, and other service-related communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with trusted service providers solely for the purpose of delivering our services, such as customer support or text messaging providers.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

Information Sharing

We do not sell your personal information.

We may share information only with trusted third-party service providers that help us operate our business, including payment processors, scheduling platforms, customer support providers, and secure cloud hosting services. These providers are required to protect your information and use it only for the services they perform on our behalf.

We may also disclose information if required by law or to protect the rights, safety, or property of OFFTHEFIELD, our members, or others.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we work to protect your information using industry-standard security practices.

Data Retention

We retain personal information only as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

You may request to:

  • Access the personal information we maintain about you.
  • Correct inaccurate or outdated information.
  • Update your account information.
  • Request deletion of your personal information, subject to any legal or contractual obligations requiring us to retain certain records.

Data Deletion Requests

If you would like OFFTHEFIELD to delete your personal information, you may submit a request by contacting us via phone or email.

Please include:

  • Your full name
  • The email address associated with your account
  • A brief reason for your deletion request (optional but helpful for processing)

Once your identity has been verified, we will review your request and delete applicable personal information within a reasonable timeframe, unless we are legally required to retain certain records for business, financial, or legal purposes.

Contact Information

OFFTHEFIELD
Email: info@offthefield.com
Phone: (208) 608-5265

Children's Privacy

Our services are intended for athletes of all ages. For users under the age required by applicable law, personal information is collected with the consent of a parent or legal guardian where required.

Changes to This Privacy Policy

OFFTHEFIELD may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

OFFTHEFIELD
Email: info@offthefield.com
Phone: (208) 608-5265

  • Your full name
  • The email address associated with your account
  • A brief reason for your deletion request (optional but helpful for processing)